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How pkr098 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data protectionPayment info handled securelyYour right to access your dataCookie and device data explainedContact us to request changes
pkr098 How pkr098 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct or delete the personal data we hold, our support team handles privacy requests directly. Send your request through any of the channels below, and include your registered account email so we can locate your records quickly.

Live Chat Open the chat widget inside your account dashboard to speak with our support team about any privacy or data request you have.
Email Support Write to our dedicated privacy address. Include your account email and describe the data you want to access, correct or remove.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Security, Retention and Your Account Rights

We apply encryption to data in transit and at rest. Your account password is hashed and never stored in plain text. Payment data tied to JazzCash, Easypaisa or Raast transactions is retained only as long as needed for transaction verification and any legally required record-keeping period.

Data Retention We hold your account data only as long as your account is active or as required by applicable law. Once retention periods pass, records are deleted or anonymised.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can manage cookie preferences through your browser settings.
Account Security Login is protected by OTP verification sent to your registered mobile number. Unusual sign-in attempts trigger an additional identity check before access is granted.
Your Rights You have the right to access, correct or request deletion of your personal data. Submit a request via live chat or email and we will respond within a reasonable timeframe.

Privacy Policy Questions from Our Account Holders

These are the questions we hear most often about how pkr098 handles personal data. If your question is not covered here, reach us through live chat or email.

We collect your name, mobile number, email address and account credentials at registration. No additional identity documents are required unless a transaction triggers a verification step.

We store only the transaction reference and amount needed to confirm your deposit or withdrawal. Your full wallet credentials and PIN are never held on our systems.

Yes. Contact our support team via live chat or email with your registered account email address and we will provide a summary of the personal data we hold on your account.

Send a deletion request through live chat or our support email. We will process it in line with our retention obligations and confirm once your data has been removed or anonymised.

We share data only with payment processors like JazzCash, Easypaisa and Raast, strictly to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Session cookies keep your login active. Analytics cookies help us understand how the lobby is used. You can block or clear cookies through your mobile or desktop browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.